An issue where the error message “Error! This site has the force WP user login feature enabled in the settings. We could not find a WP user record for the given username” appears with the Simple Membership plugin.

avatar
Share This:

Error! This site has the force WP user login feature enabled in the settings. We could not find a WP user record for the given username: Username

This error is triggered when a member account doesn’t have a corresponding WP user account. So the plugin fails to log the user into the WP User system.

Contact the site admin and request them to check your username in the WP Users menu to see what happened with the WP user entry of your account.

The site admin can disable the Force WP User Synchronization feature in the settings to disable this feature and this error will go away.

You can use the back button of your browser to go back to the site.

If this problem occurs, it’s because it’s almost always causing a conflict with another plugin. It’s a good idea to find the conflicting plugin and disable it, but first try to see if you can log in from login.php instead of logging in from the membership-login page.

If you still can’t log in, you have two options: find the conflicting plugin and disable it, or stop using Simple Membership. If you are able to log in, I think it would be a good idea to log in from the login.php page instead of using the membership-login page in the first place. In that case, go to Simple Membership, go to Settings, go to the General Settings tab, and change the Login Page URL. Similarly, it is a good idea to change the Password Reset Page URL as well. Then, it is a good idea to return the membership-login and password-reset pages to draft.

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

five × 4 =